Help Center
You Asked, We Answered!
How long do the filters last?
The PS-600 is good for 5 years or 600,000 gallons. The PS-1000 is good for 5 years or 1,000,000 gallons. The pre & post filters should be replaced every 6 months.
Reverse osmosis replacements are every 6 months for stages 1-3 and every 2-4 years for stages 4 & 5.
Well water systems vary depending on usage and water quality. The pre & post filters are also to be changed every 6 months. The large main tank replacement will range from 3-7 years on average.
At the end of the useful life of the main filter, contact Pure Source to purchase a replacement system.
What contaminants are filtered out?
The filters remove or reduce: chlorine, PFA's, chromium, chloramine, haloacetic acids, MTBE & THM, herbicides, pesticides, sulfur, odors, taste, bacteria, arsenic, radon and HUNDREDS of others.
(above results include a combination of systems to treat varying issues)
Are you NSF certified?
Yes! All filters used meet NSF standards for drinking water. Additionally, our PS whole house systems are certified by the NSF & ANSI to remove chlorine at or below the permissible limits. Better yet, the testing by NSF determined our filters reduced chlorine by 95.93%!
Do you service well water?
Yes we do however, the PS-600 & PS-1000 systems are created for homes on municipality water and would not be solely used for well water. Wells have unique needs and a water test will determine which type of filtration system is required to meet those needs. We will determine the proper filtration system and size to meet the needs of the well.
What is the PS-600/1000 media made of?
Our PS Whole House Systems use high grade catalytic coconut shell based activated carbon in our filters. Activated carbon works by attracting and holding certain chemicals as water passes through it. Activated carbon is a highly porous material; therefore, it has an extremely high surface area for contaminant adsorption.
Pure Source uses non-chemically impregnated coconut based activated carbons that have been surface modified during manufacturing. This surface modification significantly enhances its ability for superior removal efficiency and rapid decomposition of chlorine and chloramines. Coconut shell activated carbon is the preferred carbon to remove volatile organic compounds (VOC's) from drinking water in POE systems.
Coconut shell Activated Carbon (AC) is also more environmentally friendly. The coconut tree produces coconuts three times a year. The tree is not killed to harvest the coconut shells; therefore it's from a renewable resource.
Is my city or town water good enough?
Most municipal water systems use chlorine and/or chloramines to treat water which are chemicals designed to kill living organisms. While they do a good job of treating your water, they create dry skin and hair, unpleasant taste and odors that many people do not like. Additionally, aging infrastructures and groundwater contamination re-dirty the water on the way from the plant or well to your home. Pure Source Water Systems filter out worrisome contaminants, the unpleasant tastes and smells to provide clean filtered water from every faucet in your home.
Does your whole house filter remove flouride?
Not exactly. Carbon filters can remove some fluoride under the right conditions, but this isn't a reliable or easily predictable property of carbon. Fluoride is best removed from drinking water by a reverse osmosis system which we can combine with your whole house system.
Do I really need to filter all the homes water or just what we drink?
We believe this unequivocally otherwise we would not exist. Your skin is the bodies largest organ, first line of defense and absorbs minerals, nutrients and chemicals. We all want to reduce our exposure to chemicals!
Where is the filter installed again?
At the homes point of entry (main water line). This way, every drop of water is filtered before your use. The reverse osmosis system will have a dedicated faucet at the kitchen sink and we will almost always install from the basement so you do not lose cabinet space.
How can you charge less for the filter and installation than most companies charge for just the filter?
Three reasons.
1. We partnered with the best manufacturer to produce our filters and cut out the middle man.
2. We partnered with knowledgeable, honest and trustworthy plumbers to take the stress out of installation. We've all been there, in need of a plumber only to find out they charge thousands of dollars for a couple hours of work. Not with Pure Source Water Systems, upfront all inclusive pricing for the filter system and installation.
3. We are mobile without a retail location or office space. This means no additional overhead so we can pass those savings onto our customers.
Do you offer a warranty?
Absolutely! We stand behind our products and work 100%. Our standard warranty includes:
10 year product warranty (filters, tanks & housings)
Lifetime workmanship warranty
Will you test the water?
Please click here to read about our water testing procedures.
Common Contaminants
Chlorine
Chlorine is a chemical disinfectant used in water treatment. It is used to prevent the spread of waterborne diseases, viruses, amoeba and bacteria, like E. coli.
Chloramines
Chloramines are an inorganic compound that is a derivative of ammonia and are used as a disinfectant for municipal drinking water. Chloramines can be formed when ammonia is added to chlorine.
PFAs
The "forever" chemical. Per- or polyfluoroalkyl substances, or PFAS chemicals, are a family of thousands of chemicals used to make water-, grease- and stain-repellent coatings for a vast array of consumer goods and industrial applications. These chemicals are notoriously persistent in the environment and the human body, and some have been linked to serious health hazards.
Chromium
Hexavalent chromium (Chromium 6) is a group of chemical compounds containing the element chromium that is odorless and tasteless. It is used in the production of stainless steel, textile dyes, wood preservation, leather tanning, and a many of other applications. Hexavalent chromium is a known probable carcinogen.
Lead
Lead can be found in the soil & atmosphere, which can be naturally occurring or from pollution. It can seep into groundwater from the listed above. Water systems that use chloramines to disinfect drinking water can erode pipes and pluming fixtures which may contain lead.
VOC’s
VOCs (Volatile Organic Compounds) are commonly found in household and industrial products including gasoline, solvents, cleaners and degreasers, paints, inks and dyes, and pesticides.
Arsenic
Arsenic in the production of pesticides, herbicides, and insecticides. In the U.S. arsenic is no longer used in consumer products, but is still used commercially in agriculture and manufacturing. Public water systems in the U.S. adhere to strict EPA standards but there are still many areas around the U.S. where the recommended arsenic levels exceed the standard and owners of private wells must be diligent to monitor their water.
Fluoride
Fluoride occurs naturally in some ground waters. Public water supplies are generally supplemented with fluoride to maintain a level of 1 mg/L and aid in the prevention of dental cavities. Fluoride and it’s health benefits/risks are highly controversial. A 2012 Harvard Meta-analysis of 27 different Fluoride studies found that children who live in areas with highly fluoridated water test with significantly lower IQ scores than children living in areas with lower fluoridation in their water. This suggests that Fluoride may be a developmental neurotoxin which can effect brain development.
Iron
Iron is a very common water quality problem, particularly in water from deep wells. Water containing even a significant quantity of iron may appear clear when drawn, but will rapidly turn red upon exposure to air. This process is called oxidation, and involves the conversion of ferrous (dissolved) iron, which is highly soluble, to ferric (precipitated) iron, which is largely insoluble. The ferric iron then causes red/brown staining on clothes, fixtures, etc.
Iron is often accompanied by manganese and sulfur (rotten egg smell).
Nitrates
Nitrates are inorganic chemicals dissolved in some water supplies as a result of feedlots, fertilizer, agricultural activities and sewage. Nitrate levels over 45 mg/L as actual NO3 (or 10 mg/L as Nitrogen, N) can be a serious health risk to infants and children.
Radon
Radon is a naturally occurring radioactive gas. It’s produced when uranium, thorium, and radium break down in soil, rock, and water. It’s then released into the water. Radon is odorless, tasteless, and invisible. The primary routes of potential human exposure to radon are inhalation and ingestion. Some people who are exposed to radon in drinking water may have increased risk of getting cancer over the course of their lifetime, especially lung cancer.