HELP CENTER

You Asked, We Answered!

HOW LONG DO THE FILTERS LAST?

The PS-600 is good for 5 years or 600,000 gallons. The PS-1000 is good for 5 years or 1,000,000 gallons. The pre-sediment filter should be replaced every 6 months. 
At the end of the useful life of the main filter, contact Pure Source to purchase a replacement system. 

WHAT CONTAMINANTS ARE FILTERED OUT?

The filters remove or reduce: chlorine, chloramine, haloacetic acids, MTBE & THM, herbicides, pesticides, sulfur, odors, taste, and bacteria.

ARE YOU NSF CERTIFIED?

Yes! Our filters are certified by the NSF & ANSI to remove chlorine at or below the permissible limits. Better yet, the testing by NSF determined our filters reduced chlorine by 95.93%!

DO YOU SERVICE WELL WATER?

Yes we do however, the PS-600 & PS-1000 systems are created for homes on municipality water and would not be solely used for well water. Wells have unique needs and a water test will determine which type of filtration system is required to meet those needs.

WHAT IS THE MEDIA MADE OF?

We use high grade catalytic coconut shell based activated carbon in our filters. Activated carbon works by attracting and holding certain chemicals as water passes through it. Activated carbon is a highly porous material; therefore, it has an extremely high surface area for contaminant adsorption. 
Pure Source uses non-chemically impregnated coconut based activated carbons that have been surface modified during manufacturing. This surface modification significantly enhances its ability for superior removal efficiency and rapid decomposition of chlorine and chloramines. Coconut shell activated carbon is the preferred carbon to remove volatile organic compounds (VOC's) from drinking water in POE systems.

Coconut shell Activated Carbon (AC) is also more environmentally friendly. The coconut tree produces coconuts three times a year. The tree is not killed to harvest the coconut shells; therefore it's from a renewable resource. 

IS MY CITY OR TOWN WATER GOOD ENOUGH?

Most municipal water systems use chlorine or chloramines to treat water which are chemicals designed to kill living organisms. While they do a great job treating your water, they create dry skin and hair, unpleasant taste and odors that many people do not like. Pure Source Water Systems filter out the unpleasant tastes and smells to provide clean filtered water, rich in mineral nutrients, from every faucet in your home.

DOES YOUR FILTER REMOVE FLUORIDE?

Not exactly. Carbon filters can remove some fluoride under the right conditions, but this isn't a reliable or easily predictable property of carbon. Fluoride is best removed from drinking water by a reverse osmosis system which we can combine with your whole house system.

DO I REALLY NEED TO FILTER ALL THE HOMES WATER OR JUST WHAT WE DRINK?

We believe this unequivocally otherwise we would not exist. Your skin is the bodies largest organ, first line of defense and absorbs minerals, nutrients and chemicals. We all want to reduce our exposure to chemicals!

WHERE IS THE FILTER INSTALLED AGAIN?

At the homes point of entry (main water line). This way, every drop of water is filtered before your use.

HOW CAN YOU CHARGE LESS FOR THE FILTER AND INSTALLATION THAN MOST COMPANIES CHARGE FOR JUST THE FILTER?

Two reasons. 
1. We partnered with the best manufacturer to produce our filters and cut out the middle man. 
2. We partnered with a knowledgeable, honest and trustworthy plumber to take the stress out of installation. We've all been there, in need of a plumber only to find out they charge thousands of dollars for a couple hours of work. Not with Pure Source Water Systems, upfront all inclusive pricing for the filter system and installation.

 
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